Returns & Exchanges

At The Strokes UK Store, we want you to be fully satisfied with your purchase. If your order isn't quite right, you can return or exchange any unworn and unwashed items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack the items in their original packaging, ensuring all tags are attached and the packing slip is included inside the parcel.

• 3.
  Ship the Parcel

  Print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.